Training and Support

User training and related support concerns are the responsibility of Library Systems Management.  Training sessions for staff are listed on ERO (Electronic Registrar Online).

Any failure of checkout scanners should be reported to Library Systems Management.  All checkout and inventory scanners under warranty.  Any other hardware failures should be reported to the Help Desk (410-222-5135).

The school network analysts are responsible for updating, installing, reinstalling, and creating shortcuts on the desktop or/and Start menu of the Circulation and OPAC stations.